As Director of Hotel Medina de Toledo, and if someone asked me what the final objective of our project would be for me, I would respond without hesitation ...- "A happy hotel for happy clients" -.
I write this because it is worth remembering that Hotel Medina de Toledo is not perfect at all and there are still many things to improve.
We have spoken in other articles and even customers have opined in different media about our magnificent location; about the innumerable possibilities of parking in the area; the quality of our WiFi signal; the impeccable cleanliness of the rooms and common areas, or the sympathy and predisposition of our staff. I would say that these are our five most significant differentiating elements.
But not everything is perfect here. It should be noted that ours is a simple and small hotel that does not always meet the expectations of our visitors.
It is advisable that our future visitors know in advance that our rooms and bathrooms are not particularly large (between 12m2 and 16m2). It is also worth noting that we do not have large common spaces and that our reception is small and simple.
We must make it clear to our customers that our restaurant is closed for an indefinite period, but it is also worth remembering that there are hundreds of bars and restaurants of all kinds in the immediate vicinity.
It is also fair to point out that we have invested almost all of our benefits in keeping the facilities up to date and in a perfect state of review. Recently we changed all the showers at the suggestion of our guests, who complained about lack of space. We are also immersed in a constant process of decorative renovation.
In short, I would say that ours is a suitable hotel for all those who look for a familiar and close treatment, a very good location and an average level of comfort.
In the same way, I also consider that all those who seek luxury and great benefits should consider other offers (very numerous and varied) in our beautiful city before opting for the Medina.
A warm greeting from the whole team!